Privacy Notice

1. Introduction and communication
We respect your privacy and are committed to protecting your personal information. We will only contact you about events, news, competitions and special offers you may be interested in; moreover, we do not sell or share your details with other parties who may send you unsolicited emails or letters/communications.  We may also contact you in order to promote the services of organisations we work with.  For example, we use your email address, with your consent, for our fortnightly e-newsletter, which contains news on events, offers, news, competitions and special offers.  If you prefer not to receive emails from us, we will respect your wishes.
We may, only on very specific occasions and always with your permission to do so, share your details with a venue that we are working with to put on a showcase event or we are running a competition with.  We will ask at the time of registration for the event or competition entry if you are happy for the venue to add you to their mailing list or to get in touch.  Please see Section 7. Who we share your personal information with for more information. This document details our approach to privacy and how we use and store the information you provide to us. Please read more to find out:
  • how we collect your personal data
  • what information we collect
  • how we use your personal information
  • your rights and how to make a complaint
  • how we protect your information and how long we keep it for
  • who we share your personal information with

2. How we collect your personal data

We collect your personal data at the point when you first interact with us. This could be when you sign up to receive updates from us, when you register for one of our events, or enter one of our competitions. We also collect your personal data when you subsequently update it or communicate with us. We may also collect your personal data through cookies or from publicly available sources (such as Companies House, social media or your company website) as described in section 3 below.

3. What information we collect

We collect the information we need to service your relationship with us as someone who has consented to receive updates on our latest events, competitions and offers. This includes your name, job title, company and email address and any dietary requirements you declare when signing up for our events.

4. How we use your personal information

We use the data we collect to provide you with products and services we offer, such as events, competitions and special offers.  We only use your information if we have legal grounds to do so which might be for any of the following reasons:

  • you gave us consent
  • it is necessary for our legitimate interests
  • we have legal or regulatory obligation to do so, or it is necessary for the establishment, exercise or defence of legal claims

If at any time you do not wish us to hold your information please refer to section 5 of this notice which outlines how you can contact us to change your preferences.

5. Your rights and how to make a complaint

We want you to be completely happy with the ways in which we hold and use your personal data. You always have the right to opt out of our communications.

At any time you can also contact us to request that we:
  • Stop holding or processing your personal data;
  • Correct or update the personal data we hold about you;
  • Erase your personal data;
  • Restrict or stop the way we use your data (including by objecting to our processing based on our legitimate interest and by withdrawing your consent);
  • Access to the personal data we hold about you, and for us to provide that to you in an easily accessible format, either for your own use or to transfer to another organisation of your choosing;

Please note that these rights are not absolute and there may, for example, be instances where we are not able to comply with your request, for example, if certain activities are necessary in order to provide a service. Please contact us if you would like to exercise any of these rights. You can contact us in the following ways:

  • by contacting us at admin@thepaguide.com
  • by writing to us at:

The PA Guide, Unit 16352, PO Box 15113, Birmingham, B2 2NJ

6. How we protect your information and how long we keep it for

We follow appropriate security procedures in the storage and disclosure of personal data so as to guard against loss, damage and unauthorised access by third parties. We also require those parties to whom we transfer personal data to comply with the same. We will only hold your personal information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations.

7. Who we share your personal information with

We use a number of trusted data processors in order to deliver our goods and services.  In some instances we will share your data (with your consent), for example, when signing up to an event or entering a competition, you have consented to also join the mailing list of the venue that we are working with. All third parties we work with are very carefully selected and are bound by data-sharing agreements to ensure that they treat your data with the same care and respect as The PA Guide.
This Privacy Notice was last updated on 19 May 2018. In the event that we update the Privacy Notice, we will notify you and post the changes under the Privacy Notice section of our website.
If you have any queries about this Privacy Notice or any queries about the protection of personal data we hold about you, please do not hesitate to contact us as in the way that is most convenient to you:
  • by contacting us at admin@thepaguide.com
  • by writing to us at:

The PA Guide, Unit 16352, PO Box 15113, Birmingham, B2 2NJ