Acceptance of Terms of Service:

The PA Guide is provided free of charge to you by The PA Guide Ltd (“The PA Guide”) under these terms of service (Terms of Service).

These Terms of Service govern your use of The PA Guide (whether you are a member, a subscriber or a visitor) and govern all services provided to you by The PA Guide in connection with

The address and contact details for The PA Guide can be found in our Privacy Policy. is intended for use by you in the United Kingdom only. We make no warranty or representation that (or any element of it) is appropriate or available for use in locations outside the United Kingdom. Accessing from territories where your access to it is prohibited or where such service (or any part thereof) is considered illegal or unlawful is not permitted under these Terms of Service. If you choose to access from locations outside the United Kingdom, you do so on your own initiative and you are responsible for compliance with all applicable local laws.


We reserve the right to amend these Terms of Service from time to time without notice to you. Please check the Terms of Service periodically to see whether a change has been made to them. We may (at our discretion) provide you notice of such changes to any email address you have provided to The PA Guide. If you do not agree with any change in these Terms of Service, please discontinue further use of Your continued use of will signify your acceptance of any change in the Terms of Service set out here.

From time to time The PA Guide may supplement these Terms of Service with additional terms applying to specific content or events, such as competitions (“Additional Terms”). Any Additional Terms will be clearly placed on to be viewed in connection with the specific content or events. All Additional Terms will form part of these Terms of Service.

The PA Guide may modify or discontinue with or without notice to you and without liability to you or any third party.

Privacy Policy

We treat your privacy very seriously and we understand that you will wish to know how we will use the information we collect from you or that you provide to us. Please see our privacy policy, which forms part of these Terms of Service. All use of your personal information will be in accordance with our Privacy Policy and applicable data protection legislation.

Intellectual Property, its contents, and all Rights therein are owned by The PA Guide. “Rights” means copyright, database rights, trade marks, design rights and other intellectual and proprietary rights of whatever nature, anywhere in the world. You acknowledge that (i) is protected by Rights;

(ii) these Rights are valid and protected in all media and technologies existing now or later developed; and

(iii) except as explicitly provided otherwise, these Terms of Service and applicable copyright, trademark and other laws govern your use of such Rights.

You may view, print, download or temporarily partner extracts from for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer any material or content. You acknowledge that you will not acquire any Rights by downloading or otherwise using any content or materials.

From time to time will run competitions, free prize draws and promotions on this website.

These are subject to additional terms as outlined below:

1. Entrants must be at least 18 years of age.

2. The competition is open to UK residents only.

3. Entries must be submitted in the formats specified in the entry form. All qualifying entrants will be placed in the prize draw. The PA Guide reserves the absolute right to reject any incorrect or incomplete entries. The decision of The PA Guide to accept or reject an entry is final and no correspondence will be entered into.

4. No responsibility can be accepted for entries which are not properly received due to communications beyond our control.

5. Winners will be notified within 7 days of the draw taking place. There is no cash alternative to the prize. Any prize not claimed after 5 days of sending notification of a winning entry shall be forfeited and The PA Guide may award the prize to another entrant.

6. The competition is not open to anyone associated with or any related third party retailers involved in a specific competition and their families.

7. The competition can be extended or cancelled at any time without notice and at the discretion of The PA Guide.

8. On receipt of an entry, the competition entrant is deemed to have accepted these terms and conditions and to have agreed to be bound by them. These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English Courts.

9. The judges’ decision is final and no correspondence will be entered into.

10. Winning entries and names of runners up may be published on The PA Guide website and email newsletters

11. Details of winners will be available upon written request. 

12. By entering The PA Guide competitions you will be asked if you consent to us sending you an email with the latest competitions, offers, promotions, news, views, trends, and must-haves. If you subsequently do not wish to receive such communications, you can unsubscribe at any time.

13. The PA Guide Ltd reserves the right to cancel a competition if it is reasonable to do so or if unforeseen circumstances arise. 

Third Party Web Sites, Goods, and Services provides links to third party web sites that are not affiliated with The PA Guide (although The PA Guide branding may appear on these sites). We make no representations as to the quality, suitability, functionality or legality of any sites to which we may provide links or any goods or services available from such sites.

All matters concerning any goods and services that you purchase from a third party site, including without limitation all contract terms are solely between you and the owner of that site and The PA Guide will not be liable for any costs or damages to you or any third party arising directly or indirectly out of any third party website. You hereby waive any claim you might have against The PA Guide with respect to any such sites.

Disclaimer of Warranties is provided on an “as is” and “as available” basis. The PA Guide expressly disclaims all warranties or representations of any kind, express or implied, to the fullest extent permitted by law.

You understand and agree that The PA Guide does not guarantee the accuracy or completeness of any information in or provided in connection with The PA Guide is not responsible for any errors or omissions or for the results obtained from the use of such information.

The PA Guide shall not be responsible for any loss or damage caused directly or indirectly, by the information or ideas contained, suggested or referenced on Your participation in is solely at your own risk. No advice or information, whether oral or written, obtained by you from The PA Guide or through shall create any warranty not expressly made in these terms of service or imposed by law.

The PA Guide makes no warranty that the will meet your requirements, or that the network will be uninterrupted, timely, secure, or error free; nor does The PA Guide make any warranty as to the results that may be obtained from the use of

You understand and agree that any material and/or data downloaded or otherwise obtained through the use of is at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.

Limitation of Liability

Except as required by law, The PA Guide shall not be liable for any indirect, incidental, special or consequential losses or damages or loss of profits, data, goodwill, revenue in each case regardless of whether such losses or damages arise in the normal course of events or whether The PA Guide has been advised of the possibility of such damages.

The PA Guide will not be liable for any such losses or damages whether arising in contract, tort (including negligence) or otherwise arising out of or in connection with this website including without limitation the use or the inability to use, or messages received, or transactions entered into through, or resulting from unauthorised access to or alteration of your transmissions or data.

Nothing in these Terms of Service shall operate to exclude or restrict The PA Guide’s liability for death or personal injury caused by negligence.


You agree to indemnify and hold each of The PA Guide, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of, the violation of these Terms of Service by you, or the infringement by you, or any other user of your account, or of any intellectual property or other right of any other person or entity.

Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and any dispute shall be subject to the exclusive jurisdiction of the English courts.


All contents of advertisements are subject to The PA Guide’s approval. The PA Guide reserves the right to reject or cancel any advertisement, insertion order, space reservation or position commitment at any time. In addition, shall have the right to reject any URL link embodied within any advertisement. The PA Guide does not accept responsibility for late submission of creative. This can affect campaign delivery.

15.2 For a full campaign refund, cancellations or changes in orders must be made in writing (by email) at least five working days before the booked date.

15.3 No refunds will be given for annual listing fees.


In the event that any provision of the Terms of Service conflicts with the law under which the Terms of Service are to be construed or if any such provisions are held invalid by a court with jurisdiction over the parties to the Terms of Service, such provision will be deleted and the remainder of the terms of these Terms of Service will remain in full force and effect.

Any failure or delay by us to enforce strict performance by you of any of the Terms of Service or to exercise any right under the Terms of Service will not be construed as a waiver to any extent of our rights.

The PA Guide may assign its rights and obligations under these Terms of Service and upon such assignment, The PA Guide shall be relieved of any further obligation under these Terms of Service.

15.4 These Terms of Service, any Additional Terms (as defined in section 2 above) and the Privacy Policy constitute the entire understanding between you and us as to your use of and supersede all prior agreements and understandings between us and you. Nothing in these Terms of Service shall operate to exclude or restrict your or our liability for fraudulent misrepresentation.

The PA Guide Card Terms & Conditions

‘By reference’ includes the agreements to the terms and conditions of all venues that are in participation with The PA Guide Card.

‘Site’ and ‘Website’ means

‘Our’ ‘We’ and ‘Ourselves’ means The PA Guide.

We reserve the right to amend these terms and conditions and will notify you by uploading the most up-to-date version to our website.

Unless otherwise stated, The PA Guide card promotions are valid as per the description on The PA Guide website. Discounts are not be available in conjunction with any other offer. Please check details on the website.

To receive the discounts outlined on our website, you must state that you have a PA Guide card when booking and a valid The PA Guide card presented at the point of sale. A valid The PA Guide card is:

– In possession of The PA Guide card owner.

– Only valid up to and including the expiry date written on your card. Where the date shown is the last day of that month. (i.e. 31/12 is valid up to and including 31st December 2018).

The PA Guide card is strictly non-transferable.

The PA Guide or any of the directors/employees are not liable for any damage, injury or death that The PA Guide card may cause.

The PA Guide card is strictly for people over the age of 18 and must not be purchased by anyone below this age.

If you use a discount code online, you must still produce your valid The PA Guide card at reception/point of sale upon arrival. If you’re unable to produce a valid The PA Guide card, you will have to pay full price.

We reserve the right to amend our membership prices at any time.

The PA Guide card acts as a promoter of the promotions and discounts brought by our partners. We cannot be held liable in any way for the failure of one or all of our partners to deliver what has been offered to a member within any part of The PA Guide card.

Businesses offering a promotion with The PA Guide card reserve the right to deny a The PA Guide card holder on a discretionary basis should they doubt its validity.

We will ensure that any offer subject to an expiry date is listed on our website. Please check before planning your visit or using a promotion/offer. We endeavour to update our website and social media as reasonably as possible with regards to promotions and participating venues.

We are not liable for any outdated discounts or misinformation that may appear online or on printed material. This information may have been based on previous discounts.

We are not liable for the removal of any participating venues. Similarly, The PA Guide cardholders have the benefit of additional participating venues which may sign up at a later date.

Holders of The PA Guide card recognise and accept that they visit any participating partners entirely at their own risk on a voluntary basis.

The PA Guide can’t guarantee immediate access to participating venues. Booking in advance may be required. We, therefore, recommend contacting the venue ahead of visiting.

These terms and conditions, and any agreement entered into in connection with the same shall be interpreted in accordance with the English law and subject the non-exclusive jurisdiction of the English Courts.